FOREX WORLD
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Privacy Policy

Forex World respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and handle your data.

1. Information We Collect

We only collect personal information when you voluntarily submit it through our website.

This may include:

  • First name
  • Last name
  • Email address
  • Phone number
  • Message or enquiry details

We do not collect sensitive financial information through the website.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Contact you regarding your request
  • Provide information about our services if requested

We do not use your data for unsolicited marketing.

3. In-Branch Services

All actual services such as currency exchange and money transfers are completed in person at our branches.

Any personal or identification information required for transactions is collected and handled in-store in accordance with applicable regulations.

4. Google Analytics

We use Google Analytics to understand how visitors use our website.

This helps us:

  • Improve website performance
  • Understand visitor behaviour
  • Enhance user experience

Google Analytics may collect non-personal data such as:

  • Pages visited
  • Time spent on the site
  • Device and browser information

This data does not personally identify you.

5. Data Protection

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

Only authorised personnel have access to submitted information, and it is used strictly for customer service purposes.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may only share information if required by law or where necessary to respond to your request.

7. Cookies

Our website may use cookies to improve functionality and analyse traffic.

You can choose to disable cookies through your browser settings.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections if your details are inaccurate

To do so, please contact us through our website.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out through our contact form or visit one of our branches.